Privacy policy

PureShot X is made by Black Hart Consulting LLC ("we", "us"). This policy explains what information the PureShot X app and this website handle. The short version: your screenshots and recordings stay on your Mac unless you choose to send them somewhere, and we don't track how you use the app.

What stays on your Mac

• Your screenshots, recordings, annotations and capture history.
• Text recognition, translation, redaction and face detection, which run entirely on your Mac.
• Your settings and your cloud storage credentials (stored in your Mac's Keychain).

What we receive

When you buy

Payments are processed by Stripe. We receive your email address, the plan you bought, and Stripe's references to your purchase. We never see or store your full card details. For some orders Stripe acts as the merchant of record, and Stripe's own privacy policy also applies.

When you activate a license

To enforce the three-Mac limit, the app sends your license key, an anonymous identifier for your Mac (a one-way hash of its hardware ID, so the ID itself never leaves your Mac), your Mac's name, and its macOS and PureShot X versions. About once a day the app checks in again to pick up renewals. This data is stored with our database provider, Supabase, and processed by our server on Cloudflare.

When you use the cloud library

If you upload a capture (or turn on "Upload every screenshot"), the file, its name, type and size, and when it was uploaded are stored on Cloudflare R2 and listed in our database, tied to your license. Unpinned uploads are deleted automatically after 30 days; pinned ones stay until you delete them; deleting an upload removes the file right away. Anyone with a share link can see that file. Shared files pass through Cloudflare's CSAM Scanning Tool, which compares images against hashes of known child sexual abuse material. We don't look through your uploads otherwise, except to handle an abuse report or when the law requires it.

To sign in to your library on the web, you enter your license's email and we email you a link. Signing in sets one cookie that keeps you signed in for 30 days; it's used for nothing else.

Emails we send

We email your license key after you buy, and again when you ask for it; we also send library sign-in links you request. They're sent with Cloudflare Email Service. We don't send marketing email.

When the app checks for updates

Once a day the app downloads a list of available versions. Like any web request, this includes your IP address and the app's version. We don't keep a log tied to you.

What goes to others only when you ask

• Ask Claude: the selected image, your question and your license key (or, during the trial, your Mac's anonymous identifier) go to our server on Cloudflare. It checks how many questions you have left and passes the image and question to Anthropic, which writes the answer. We don't store the image, the question or the answer; we keep only a count of questions used. Anthropic processes them under its commercial terms.
• Your own storage: if you set up S3, R2 or a custom endpoint in Settings › Cloud instead of the PureShot X library, uploads go directly to that storage and never reach us.

This website

This website doesn't use advertising or analytics cookies. Our hosting provider, Cloudflare, processes basic request data such as IP addresses to serve pages and protect against abuse.

How long we keep data

We keep purchase and license records for as long as your license is active and as long as required for tax and accounting. You can ask us to delete your activation records at any time, which frees your seats. Library uploads are kept as described above; when a license ends, its uploads stay until they expire, and pinned ones are deleted 30 days after the plan ends. We keep a count of Ask Claude questions per license per month.

Your choices and rights

You can ask for a copy of the data we hold about you, ask us to correct or delete it, or object to how we use it. Email support@pureshotx.com. Depending on where you live, you may have additional rights under laws such as the GDPR or the CCPA. We don't sell or share personal information for advertising.

Children

PureShot X isn't directed at children under 13, and we don't knowingly collect their information.

Changes

If we change this policy, we'll update the date above. Material changes will be noted in the changelog.

Contact

Black Hart Consulting LLC, 11511 Katy Freeway, Suite 610, Houston, TX 77079, USA. support@pureshotx.com